All systems are operational

Past Incidents

Thursday 5th June 2025

No incidents reported

Wednesday 4th June 2025

Issue: Channels GEB and TVG are Down

Dear Customers, the channels GEB and TVG are currently down due to reasons beyond our control. Our channel providers are currently working diligently to restore all downed channels as soon as possible. We will update you with an estimated time for the return of the channel feeds as soon as it is provided. We humbly apologize for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

  • Tuesday 3rd June 2025

    No incidents reported

    Monday 2nd June 2025

    No incidents reported

    Sunday 1st June 2025

    No incidents reported

    Saturday 31st May 2025

    Issue: Disruption to Services

    Dear Customers, we regret to inform you that there has been a disruption to our services in the Claxton Bay area which may affect your Internet and Cable TV services. The exact cause is unknown at this time and our team has been mobilized to investigate the matter and restore services as soon as possible. Updates and an estimated time for return of services will be shared as soon as te information becomes available. We sincerely apologize for any inconvenience caused.

  • Please note this issue was resolved and service restored.

  • Friday 30th May 2025

    Channel Issues: IBN & RealTV

    Dear Customers, RealTV & IBN are currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

  • Please note IBN was restored.

  • Thursday 29th May 2025

    No incidents reported

    Wednesday 28th May 2025

    No incidents reported

    Tuesday 27th May 2025

    No incidents reported

    Monday 26th May 2025

    Issue: Channel Gayelle is Down

    Dear Customers, Gayelle is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel has been restored.

  • Sunday 25th May 2025

    No incidents reported

    Saturday 24th May 2025

    No incidents reported

    Friday 23rd May 2025

    No incidents reported

    Thursday 22nd May 2025

    No incidents reported

    Wednesday 21st May 2025

    No incidents reported

    Tuesday 20th May 2025

    No incidents reported

    Monday 19th May 2025

    No incidents reported

    Sunday 18th May 2025

    No incidents reported

    Saturday 17th May 2025

    Issue: Channel Colors is Down

    Dear Customers, Colors is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

  • Issue: Channel Real TV is Down

    Dear Customers, Real TV is currently down due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel was restored.

  • Thursday 15th May 2025

    Channel issue || TruTV

    Dear Customers, TruTV currently has no audio due to reasons beyond our control. Our channel provider is currently working diligently to bring it back online as soon as possible. We will update you with an estimated time for the return of the channel feed as soon as it is provided. We are truly sorry for any inconvenience caused. Thank you for understanding.

  • Please note this channel audio was restored.